Returning cases
Please contact us as soon as possible, we will check if the product we send to you is wrong. In that case, we will replace right product according to your request (when we have the product you need).
Returning conditions
Conditions of returning time: Within one days counting from the time customer receive the product and customer need to contact us through the phone number for confirming returning product.
Returning condition:
– The returning product have to be in their original condition.
– The returning product have to be in their full box, paper with the instruction manual and unused.
– The returning fee will be discussed by both parties
Returning process:
– Step 1: After receiving product, please check carefully once before receiving product. If any problem happens, please contact us at the time the delivering staff is still there.
In case the delivering staff has gone – If customer want to return the product, please contact us to be settled and given the returning schedule.
– Step 2: After receiving the customer’s request, we will notify the appointment schedule and method of receiving the returning product to the customer.